Equivalent to a guest relations director, the Cruise Hospitality Director does the same job of ensuring that the resources of the ship are accessible for the delectation of its guests while traveling at sea. Anyone aware with the TV series The Love Boat will easily recognize the part of Cruise Director Julie McCoy played by Lauren Tewes as one. The job calls for keeping passengers have the time of their lives while on board, from adoring it leisure facilities, savoring the epicurean delights on its restaurants, and getting treated to ballroom dancing live shows, games or competitions.
Sample Cruise Hospitality Director CV Template
Gary C. Chapman
King St., Strand, London
Phone: 020-3224-9901
Objective
To work as a Cruise Hospitality Director for large ocean going cruise line
Professional Experience
1999 – Present: Cruise Hospitality Director, Carnival Cruise Lines, London
- Design, plan and manage the implementation of on board cruise events, dinners, shows, sporting and games and other recreational and entertainment activities
- Direct and oversee performance of customer relations officers, performers, chefs, gym instructors, waiters and chambermaids.
- Socialize and mingle with passengers and involve in pleasant chat, answering any questions and tackling concerns.
- Regularly meet and discuss with ship crew and navigation staff to guarantee cruise activities are supported where applicable.
- Evaluate effectivity of onboard recreational programs with surveys aforementioned to passenger arrival.
Skills
- Enthusiastic, self-motivated and display a strong commitment to a extraordinary standard of customer service.
- Outstanding time management and organizational skills
- Has computer skill in Microsoft Outlook, Word and Excel
- Exceptional verbal and written communication skills in English
Achievements
Cited by management between 2004 and 2009 for consistent high performance rating
Education
2001 – 2002: MBA, Yale University
1995 – 1999: BA Travel and Tourism, Bournemouth University, Dorset
Reference
Can be provided upon request
