Customer Service Executive CV

Customer Service Executives are responsible for providing exCellent customer services in a timely and accurate manner. They are also accountable for formulating resolution and responses pertinent to their job description. Defining a concrete and efficient customer service strategy of the organization is their main responsibility. Among these strategies are training, technology, developing and improving employees’ skills. They are also responsible for maintaining consistent quality control, standardizing procedures and policies commensurate to the expectations of customer service.

Customer Service Executive CV Template

Bonny Smith

Bucharest 93335

Romania

mark. g@hotmail.com

Mobile No.: +31 640 9650 652

Telephone No.: +31 20 765 0324

Objective

To be able to provide utmost service and support to customers at all times.

Summary of qualifications

• Superb customer service skills
• Five years experience in medical transcription is a must
• Motivated and reliable
• ExCellent background on sales
• Knowledgeable with Microsoft Word and Windows XP applications
• Typing speed of 30 words per minute
• Experience in data entry and ten-key
• Able to lead and motivate team members
• Dependable and works fast in any assigned tasks
• Self starter
• Able to maintain an exCellent and harmonious relationship with coworkers and supervisors

Education

1998 – 2001

Bachelors in business administration, Aberystwyth University

2001-2005

Masters in BBM, York St John University

Career Experience/Job History

2005-2007

• Worked as a customer service executive for 2 years in chilis services.

2007- 2008

• Customer service manager in floris agency

Achievements

• Best employee award for having good work disciplines
• Rewarded for good customer relationship.

Professional references upon request