A customer service representative has a variety and diverse fields of work with the objective of providing services at their utmost best to the customers. Depending on the type of services a business provides, the term customer may connote different meanings. A customer service representative has the opportunity to be dealing with individuals; they can also represent themselves only, and even with representatives of other businesses.

Customer Service Representative CV

Jone Allen

345, Ruby Square

Bucharest 03878

Romania

mark. g@hotmail.com

Mobile No.: +36 20 2760 9264

Telephone No.: +36 1 874 9856

Objective

To effectively utilize my skills towards the growth of the organization.

Summary of Qualifications

  • Knowledgeable even with the most modern office practices and procedures
  • Sound knowledge of the basic business arithmetic and techniques including the basic computer applications: word processing, spreadsheet, database and other office software and equipment.
  • Knowledge in Accounting is an advantage
  • Knows how to deal with necessary work in a City Government
  • Ample skills in using the following application: spreadsheets and word processing software packages, organizing data and materials, and preparing reports and documents accurately and efficiently.
    • Typing speed of 40 wpm; able to use 10-key calculator
    • Able to deal with people from different walks of life

Education

2002-2003

Masters in business management, University of Yorkshire

1998-2002

Bachelors in Business Management, University of London

Career Experience/Job History

2009 – Present.

Customer service representative.

Ahead PVT LTD.

2003 – 2006

Customer service representative

Canop’s flight service agency.

2006 – 2009

Customer support engineer.

Creative service agency

Achievements

  • Got the best performer award for the best performance.
  • Rewarded for developing new business ideas for small start up’s

Professional references upon request

 

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