Customer service representatives now have the option to simply stay at home and work in the comfort of their own place. There are a lot of companies offering a home-based full-time job for a lot of customer service representatives. Since the market is continuously growing and are always in need of people to help out customers with their product or service complaints and inquiries, this profession will always be in demand in the international and local job market.
Sample Home-Based Customer Service Representative CV Template
Shania Samuels
123 Eldon Place,
Bournemouth, Hampshire
Telephone Number: 12 345 6789
Mobile Number: 07123456789
Email: ssamuels@email.com
Career Objective
To obtain a home-based customer service representative position from a respectable company to practice my communication and problem solving skills
Educational Background
MA Communications
ABC University, 2004
BA English
ABC University, 2000
Work Experience
2008-2010: Home-Based Customer Care Representative, XYZ Global Company
Responsibilities
- Answered customer queries through the company program
- Solved and troubleshoot customer concerns
- Provide accurate and effective solutions to the customer
- Prepare weekly reports
2005-2007: Customer Care Representative, XYZ Global Company
Responsibilities
- Answer customer phone calls through the company system
- Troubleshoot concerns and provide answers to queries
Skills
- Excellent verbal and written English skills
- Intent listener and creative problem solver
- Fast trouble shooting skills using computer programs
- Fast learner and good memory retention
Qualifications
- High-speed internet connection
- Personal computer with fast operating system
- Webcam and microphone installed
- Trained in telephone communications and customer service
References available upon request