Modern CV Template
In a modern CV, it is important not to include all the details about your life. A modern resume is a combination of functional and chronological CV templates. Include details relevant to the job you are applying for. Employers don’t have time to read all the details about your life. A modern curriculum vitae is a marketing tool. The format you chose should make well structured curriculum vitae. Include examples of your skills and experiences.
Sample Modern CV Template
Anderson Ross
4, Any Road, London FG 3 5CV
Telephone 475 930 5940
Mobile: 948 759 9304
E-mail: andersonr@hotmail.com
Career Objective
To engage in effective and excellent customer care service
Educational Qualifications
-
- B.A in Sociology, Middlesex University
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- Diploma in Customer Service, College of North East London
Professional Qualifications
2005-2007: Assistant Customer Care Representative, Harrods Ltd
Responsibilities
- Welcoming of new staff and carrying out of orientation in the organization to introduce new staff to organizational policies and regulations, technology and people.
- Carrying out correct training on dress code for staff members
- Carrying out and facilitating other kinds of relevant training such as safety training and fire drills.
- Resolving customer complaints
- Opening, closing and monitoring of cash tills at the beginning and end of each day
- Carrying out stock control
-
- Customer Care Representative, Harrods Ltd
Responsibilities
- Handling internal and external e-mail and postal communications. Involved sending out e-mails and reading incoming e-mails and responding to them as necessary.
- Organizing and facilitating the running of weekly departmental meetings
- Processing telephone orders
- Handling customers and giving them advise on products before purchase
- Controlling stock and merchandising
- Initiated new promotion activities to increase customer’s sales during holiday seasons such as Easter and Christmas
- Handling customers directly and processing sales
- Handling customer queries, giving out information and resolving staff and customer complaints
- Giving motivational talks to staff of 65 Full time employees and 12 Temporary employees
- Connecting customers to the correct department when making purchase orders
- Processing international orders over the telephone and facilitating delivery on time
Awards
Received certificate of Merit for Best Customer Care Representative in the region
Referees
Available on request
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